FAQs

Booking & Setup

How do I book a bounce house?

Booking is easy! Visit our โ€œAppointmeentsโ€ page, choose your inflatable and package, and select your date. Once your reservation is submitted, youโ€™ll receive a confirmation email and invoice within 24 hours.

How far in advance should I book?

We recommend reserving at least 2โ€“3 weeks in advance to secure your preferred date and inflatable, especially for weekends and holidays.

Do you deliver and set up the inflatables?

Yes! Elevated Celebrations is a full-service experience. We handle delivery, setup, safety inspection, and takedown so you can focus on making memories.

How much space do I need for setup?

Each inflatable requires a flat, grassy or concrete surface with 3โ€“5 feet of clearance on all sides. Exact dimensions are listed on each product page to help you plan.

Power, Weather, & Safety

Do I need to provide power?

Yes. A standard household outlet within 75 feet of the setup area works great. If your event is in a park or open space, we can provide a generator as an add-on.

What happens if it rains or gets too windy?

Safety comes first. If the weather looks unsafe (steady rain, lightning, or winds over 25 mph), weโ€™ll work with you to reschedule or issue a credit.

Are your inflatables cleaned and sanitized?

Every inflatable is fully sanitized and inspected before and after each rental. We take safety and cleanliness seriously โ€” because weโ€™d never rent out anything we wouldnโ€™t use for our own kids

Toddler Options

Do you have options for younger kids?

Yes! Our Toddler Combo inflatables are designed for little jumpers โ€” shorter walls, gentle slides, and colorful fun made just for them.

Can adults jump too?

Some inflatables are rated for family play, while others are for kids only. Check the listing details or ask us when booking.

Payments & Policies

What payment methods do you accept?

We accept all major credit cards, Venmo Business, and cash at delivery. A small deposit is required to reserve your date.

What is your cancellation policy?

Cancellations made prior than 48 hours before your event receive a full refund. Cancellations after 48 hours are subject to forfeit deposit.

What makes the Elevated Experience

What makes Elevated Celebrations different?

Weโ€™re a Veteran-powered, family-run business built on joy, connection, and community. Every bounce, laugh, and core memory matters to us. Our goal is to make your day feel effortless from setup to pack-up so you can stay present in the celebration.

Do you offer party add-ons?

Yes! From LED balloons and tables to craft kits and Bluetooth speakers, our Elevated Packages make your celebration easy to customize.